How can we help
you today?
You can use the form below or call us. We are there for you, every day.
How can we help
Frequently asked questions
When will my order be delivered?
Delivery times vary depending on the specific items in your order. Most in-stock or smaller items typically ship within 2 to 4 weeks, while larger or custom-built equipment may take up to 16 weeks to arrive.
Once your order is placed, we’ll provide an estimated delivery window and keep you updated along the way. If you need a more specific timeline before ordering, feel free to contact us — we’re happy to help!
Can I Return my product?
We do not accept returns, but your purchase is protected by our warranty.
If your item arrives damaged or something isn’t right, please give us a call. We’re here to help. In most cases, we’ll ask for photos of the issue so we can quickly assess the damage and send any replacement parts needed. Our goal is to make sure you’re fully satisfied with your equipment once it’s installed and ready to enjoy.
I would like to speak with the customer service. How can I get in touch?
Just give us a call! We are here and we answer our phone. 256-841-1007
What can I do if my item (or part of it) is damaged?
If your item arrives damaged or something isn’t right, please give us a call. We’re here to help. In most cases, we’ll ask for photos of the issue so we can quickly assess the damage and send any replacement parts needed. Our goal is to make sure you’re fully satisfied with your equipment once it’s installed and ready to enjoy.